At Old Folks Adventures, we want you to be completely happy with your purchase. If for any reason you aren’t, here’s our simple, straightforward policy.
Returns
You can return most items within 30 days of purchase. After 30 days, we’re unable to offer a full refund or exchange.
To be eligible for a return:
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The item must be unused and in the same condition you received it.
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It must be in the original packaging.
Non-returnable items:
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Gift cards
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Downloadable software products
Please do not send items back to the manufacturer.
Partial refunds may be granted if:
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The item isn’t in its original condition, is damaged, or missing parts for reasons not due to our error.
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The return is made after 30 days of delivery.
Refunds
Once we receive and inspect your returned item, we’ll notify you by email whether your refund is approved.
If approved, your refund will be processed and credited to your original payment method within a few business days.
Late or missing refunds:
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Check your bank account or credit card first.
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Some banks may take additional processing time.
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Still missing? Contact us at oldfolksadventures@gmail.com — we’ll help track it.
Sale Items
Only regular-priced items are refundable. Sale items cannot be refunded.
Exchanges
We replace items only if they are defective or damaged. If you need an exchange for the same item, email us at oldfolksadventures@gmail.com and we’ll guide you through the process.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
If the gift wasn’t marked at purchase or shipped to the giver first, the refund will go to the gift giver.
Shipping Returns
To return your product, email us at oldfolksadventures@gmail.com and we’ll provide instructions.
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You are responsible for return shipping costs, which are non-refundable.
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If you receive a refund, the return shipping cost will be deducted.
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Consider trackable shipping or insurance for high-value items, as we cannot guarantee receipt of returns.
Need Help?
Questions about returns or refunds? We’re happy to help — just email oldfolksadventures@gmail.com.
At Old Folks Adventures, we want your shopping experience to be as enjoyable as your adventures.
